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Vodafone Care

Smartphone insurance you can rely upon

No catches, no paperwork, no problem!

Insure my device

No catches

We will get you back on your feet as soon as possible

No paperwork

No long call queues or claims forms

No problem!

Make a claim anytime and from anywhere. Manage everything online

Liquid Damage

We will replace your device if it suffers from any damages caused by liquid

Screen repair

We will make sure to repair your device when you can’t use it due to cracked screen

Accidental Damage

Accidents happen. We will cover accidental damages that affect the functionality of your device.

Loss or theft

Taking precautions is the best protection against theft. However, we are here for you in case your device is stolen.

Loss of network access

We will compensate you for being unable to use the Vodafone network whilst your device is being repaired or replaced.

Vodafone Care Plus

Liquid Damage

We will replace your device if it suffers from any damages caused by liquid

Screen repair

We will make sure to repair your device when you can’t use it due to cracked screen

Accidental Damage

Accidents happen. We will cover accidental damages that affect the functionality of your device.

Loss or theft

Taking precautions is the best protection against theft. However, we are here for you in case your device is stolen.

Loss of network access

We will compensate you for being unable to use the Vodafone network whilst your device is being repaired or replaced.

Vodafone Care

Liquid Damage

We will replace your device if it suffers from any damages caused by liquid

Screen repair

We will make sure to repair your device when you can’t use it due to cracked screen

Accidental Damage

Accidents happen. We will cover accidental damages that affect the functionality of your device.

Loss of network access

We will compensate you for being unable to use the Vodafone network whilst your device is being repaired or replaced.

Insure your device in just a few minutes

Step 1.

Select your device

Step 2.

Choose your insurance

Step 3.

Confirm your details

Step 1.

Select your device

Step 2.

Choose your insurance

Step 3.

Confirm your details

Effortlessly make claims online

Already covered with Vodafone Care? Manage your policy and claims here.

Make a claim

Have a question for us?

Don't fret, we've got your answer

Your manufacturer's warranty only covers you for mechanical breakdown and will not cover you for cracked screens, liquid damage, accidental damage or theft. Even extended warranties generally don’t cover these events. Vodafone Care insurance gives you protection from all these events and more.

Yes, your new device must have been purchased directly from a manufacturer, network provider or retail store (high street or online). If you have a refurbished device it must have been purchased directly from a manufacturer, a network provider or an approved retailer.

You can pay monthly for your policy by adding it to your Vodafone monthly bill. Alternatively, you can also pay monthly via credit card

If you need to make a claim, the easiest and quickest way to inform us and get your claim processed is by going to the Vodafone Care portal and submitting a claim. You will need to provide the date of the incident and details of what has happened to your device. If you claim is for theft you will need to report it to the police and have the report available.

You can make up to 2 claims in a 12-month period, beginning from the day you purchase the insurance. Each claim that you make will be subject to an excess charge.

Vodafone Insurance is underwritten by Assurant Europe Insurance N.V., with registered address at Paasheuvelweg 1, 1105 BE Amsterdam, The Netherlands, registered in the trade register of the Dutch Chamber of Commerce under number 72959320 and regulated by De Nederlandsche Bank and Financial Markets Authority, operating in The Republic of Ireland under the regime of Freedom of Services.