Vodafone Care Phone Insurance
Vodafone Care
The easy and flexible way to cover your device
Prices vary depending on the device, model, or storage capacity.
No worries
No additional hidden costs. Clear terms and conditions.
Hassle-free
Register online and log a claim quickly and easily.
Fast
Create your claim in less than 90 seconds.
Flexible
Choose the cover level that suits you.
What's covered?
Protect your phone or smartwatch with the cover that best suits your needs.
| Vodafone Care | Best Selling* Vodafone Care Plus |
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Features
From | |
3.99€ / month | 5.99€ / month |
3 month minimum term - 14-day withdrawal period
Price dependent on device type, model and memory | |
Not all mobile phones can be insured
*Based on all sales between 01/04/2024 - 31/03/2025
Insure your device in 3 simple steps
Step 1.
Select your device
Step 2.
Choose your coverage
Step 3.
Confirm your details
Effortlessly make claims online
Already covered with Vodafone Care? Manage your policy and claims here.
FAQs
Your manufacturer's warranty only covers you for mechanical breakdown and will not cover you for cracked screens, liquid damage, accidental damage or theft. Even extended warranties generally don’t cover these events. Vodafone Care insurance gives you protection from all these events and more.
Yes, your new device must have been purchased directly from a manufacturer, network provider or retail store (high street or online). If you have a refurbished device it must have been purchased directly from a manufacturer, a network provider or an approved retailer.
You can pay monthly for your policy by adding it to your Vodafone monthly bill. Alternatively, you can also pay monthly via credit card.
If you need to make a claim, the easiest and quickest way to inform us and get your claim processed is by going to the Vodafone Care portal and submitting a claim. You will need to provide the date of the incident and details of what has happened to your device. If you claim is for theft you will need to report it to the police and have the report available.
You can also make a claim by calling 0818 92 77 11, Monday to Friday (excluding public holidays) between 08:00-18:00.
You can make up to 2 claims in a 12-month period, beginning from the day you purchase the insurance. Each claim that you make will be subject to an excess charge.
If you change your device please tell us so we can update your policy. Failure to do so could result in your claim being rejected. To do this please call us on 0818 92 77 11, Monday to Friday (excluding public holidays) between 08:00-18:00.
Payment methods
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